Contact

Write to hello@tryimager.com. For privacy or data questions specifically, use privacy@tryimager.com. We aim to reply within five working days.

Image bugs are usually browser-specific, so the fastest fix comes from a report that includes:

• The tool page URL, for example /tools/png-to-webp.
• Your browser and version, and whether you are on desktop or mobile.
• The source format, roughly how large the file is, and its pixel dimensions.
• What you expected versus what you got — wrong colours, wrong size, an error message, or a download that will not open.

Please do not attach the image itself unless you are happy for us to see it. A screenshot of the result panel is normally enough, and we can usually reproduce the problem with a test file of the same type.

Tell us the input format, the output you need and what you are using it for. Formats that browsers cannot decode natively need a JavaScript decoder, so they take longer to add — and if a format genuinely cannot be handled in the browser we will say so rather than ship something that quietly fails.

Many questions are answered on the tool pages themselves and in our guides. How we handle data is described in the privacy policy.